Gaya APA

Lovelock, Christoper H, Wright, Lauren K. (2005). Manajemen Pemasaran Jasa : Principles Of Service marketing and Management . Jakarta: Indeks.

Gaya Chicago

Lovelock, Christoper H, Wright, Lauren K. Manajemen Pemasaran Jasa : Principles Of Service marketing and Management. Jakarta: Indeks, 2005. Text.

Gaya MLA

Lovelock, Christoper H, Wright, Lauren K. Manajemen Pemasaran Jasa : Principles Of Service marketing and Management. Jakarta: Indeks, 2005. Text.

Gaya Turabian

Lovelock, Christoper H, Wright, Lauren K. Manajemen Pemasaran Jasa : Principles Of Service marketing and Management. Jakarta: Indeks, 2005. Print.